Position Summary

• Oversee import/export demurrage & detention
• Manage storage, electricity calculation, invoice, and collect charges.

Key Responsibilities

• Deputize Assistant Account Manager to attend queries from other departments and external customers regarding demurrage & detention, storage, and electricity charges
• Responsible for assigned projects
• A key contact person and coordinator for other departments including overseas counterparts to clarify any issues regarding of D&D
• Assist team members to help solve complex issues on D&D related topic
• Prepare ad-hoc reports as assigned by the supervisor
• Maintain and update tariff of the related charges in the system and customer guideline
• Perform report and provide feedback to Head office regarding to D&D topic
• Identify areas of improvement on existing work process to increase efficiency and mitigate risk
• Issue invoice to the customer for Import/Export demurrage & detention, storage, and electricity charges
• Prepare and analyze Import and Export Demurrage and detention, storage, and electricity reports
• Manage customers’ queries via phone calls/emails regarding issues of granted free time, import/export demurrage & detention calculation and related charges

Key Experience & Qualifications

• Bachelor’s Degree in any related fields

Key Competencies & Skills required

• Good multitasking skills
• Good prioritization skills
• Proficient in English
• Good communication skills
• Well organized and capable of working under pressure
• Strong analytic skills
• Result-oriented

To Apply  

• Please send your resume indicating experience and expected salary using button below.