Demurrage & Detention Controller

  • Full Time
  • Bangkok
  • Posted 1 month ago

Mediterranean Shipping (Thailand) Co., Ltd.

About Company

We are a privately owned global organisation operating a network of over 480 offices in 150 countries, employing a team of over 60,000 dedicated individuals.

Position Summary

  • Oversee import/export demurrage & detention
  • Manage storage, electricity calculation, invoice, and collect charges.

Key Responsibilities

  • Deputize Assistant Account Manager to attend queries from other departments and external customers regarding demurrage & detention, storage, and electricity charges
  • Responsible for assigned projects
  • A key contact person and coordinator for other departments including overseas counterparts to clarify any issues regarding of D&D
  • Assist team members to help solve complex issues on D&D related topic
  • Prepare ad-hoc reports as assigned by the supervisor
  • Maintain and update tariff of the related charges in the system and customer guideline
  • Perform report and provide feedback to Head office regarding to D&D topic
  • Identify areas of improvement on existing work process to increase efficiency and mitigate risk
  • Issue invoice to the customer for Import/Export demurrage & detention, storage, and electricity charges
  • Prepare and analyze Import and Export Demurrage and detention, storage, and electricity reports
  • Manage customers’ queries via phone calls/emails regarding issues of granted free time, import/export demurrage & detention calculation and related charges

Key Experience & Qualifications

  • Bachelor’s Degree in any related fields

Key Competencies & Skills required

  • Good multitasking skills
  • Good prioritization skills
  • Proficient in English
  • Good communication skills
  • Well organized and capable of working under pressure
  • Strong analytic skills
  • Result-oriented

To Apply  

  • Please send your resume indicating experience and expected salary using button below.
  • Accepted file types: pdf, doc, docx, txt.

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