Outbound Customer Service and Document Manager

  • Full Time
  • Bangkok
  • Posted 4 weeks ago

CU Lines (Thailand) Co., Ltd.

About Company

Incorporated in September 2005 in Yangpu, Hainan and headquartered in Shanghai, China United Lines Co., Ltd. is striving to become a digital logistics company based on liner services.

We are looking for an energetic and suitably qualified candidate to be part of our team.


  • Male/Female, aged 35-45 years old
  • Bachelor’s degree
  • Minimum of 5 years of experience in Outbound and Inbound Customer Service and Document management.
  • Good communication skills
  • Proficient in English communication skills
  • Strong sense of responsibility
  • Strong knowledge of Microsoft Office and supporting programs.

Areas of responsibility

  • Oversee, plan, manage, and control the overall CS & Documentation Department to ensure high-quality service and customer satisfaction.
  • Coordinate internally with each department, depot, and terminal to support customer requirements.
  • Verify and ensure complete receipt of VGM for the OPS team to prepare and send the loading list.
  • Communicate with HQ regarding space/allocation issues.
  • After a vessel has sailed, check DDS, inform the customer, and notify the Document team to issue an invoice.
  • Check connecting vessels with HQ, inform the customer of MVS details for ISF & AMS filing submission.
  • Perform any other tasks assigned by management.

To apply, please submit your application and CV attaching a recent photograph and necessary documents using the button below:

Ms. Chanapa Luemlum
Email: th.chanapa@culines.com
Tel: +66 (0) 2116-3370-5 ext. 316
Mobile +66 (0) 62414 5142

CU Lines (Thailand) Co., Ltd.
1 Unit 2503 25th Floor Q House Lumpini Buiding,
South Sathorn Road, Thungmahamek, Sathorn,
Bangkok 10120

  • Accepted file types: pdf, doc, docx, txt.

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